# Security and maintenance

> Updates, backups, uptime monitoring, malware cleanup, email security and fixes for your website, store and AI tools, on a simple monthly plan.

URL: https://webvijayi.com/services/security-and-maintenance/

## The short answer

On a security and maintenance plan, we keep your website, online store and AI tools updated, backed up and monitored month by month, and fix them when something breaks. It's for small businesses with no IT person who want someone to call before a problem becomes an outage or a hack.

## How it works

1. **We check what you have.** We go through your site, hosting, domain, email setup, logins and any AI tools or automations, then give you a short list of risks in plain words.
2. **We fix the urgent items.** That usually means out-of-date software, weak or shared passwords, missing backups, and email settings that let other people send mail in your name.
3. **We set up monitoring and backups.** You get alerts if the site goes down or changes unexpectedly, and backups are stored away from your server.
4. **We look after it every month.** Each month we run the updates and checks, make small changes and send you a short report.

## What you get

- Software, theme and plugin updates, tested before they go live
- Regular backups stored off the server, with a tested restore
- Uptime and security monitoring with alerts
- Two-factor login and access reviews for your team
- Email security records (SPF, DKIM and DMARC) set up correctly
- Security care for chatbots, automations and API keys
- Malware cleanup and recovery if something goes wrong
- A monthly report with what we did and anything you should decide

## Where it fits

A plan makes sense once your website or store brings in business, or when an AI tool connects to customer data. It goes with every build we do, from [websites](https://webvijayi.com/services/websites/) and [online stores](https://webvijayi.com/services/ai-for-online-stores/) to [mobile apps](https://webvijayi.com/services/mobile-apps/) and [automations](https://webvijayi.com/services/ai-agents-automation/).

If you want protection across the whole business, with round-the-clock threat monitoring and help with compliance, see [cybersecurity as a service](https://webvijayi.com/services/cybersecurity/).

## Price

We quote every plan in writing after a free consultation, and the timeline is agreed in the same quote. You'll find the full details on the [pricing page](https://webvijayi.com/pricing/).

## Next step

Book a free consultation and we'll look at your site's security with you.

[Book a free consultation](https://webvijayi.com/contact/#book) · [Get your free AI plan](https://webvijayi.com/free-ai-plan/)

## Frequently asked questions

### What is included in a maintenance plan?

Software and plugin updates, backups you can restore, uptime monitoring, security scans, a set amount of small changes each month and a monthly report. The exact amounts are written into the plan you choose.

### My site has been hacked. Can you help?

Yes. We take a copy for evidence, clean the site, close the hole the attacker got in through, change passwords and keys, and ask Google to remove any warning. Then we put monitoring in place so it's caught early next time.

### Do you cover sites you didn't build?

Usually, yes, after a short review of how the site is built and hosted. If something needs fixing before we can look after it safely, we'll quote that first.

### Do you look after AI chatbots and automations too?

Yes. AI tools need care as well. We rotate API keys, limit each tool's access to what it needs, check the logs, and review the answers when your prices or policies change.

### Do you offer 24/7 security monitoring?

Monitoring alerts run around the clock on every plan. If you want full threat monitoring and incident response across every device, account and staff member, see cybersecurity as a service.

### How much does a plan cost?

We quote every plan in writing after a free consultation, based on what we look after. We also offer a one-off security check.