4:30 pm · Online stores
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AI for D2C brands and online stores
For D2C brands and online stores, AI answers "Where is my order?", sizing and return questions on WhatsApp and your website, recovers abandoned carts, and moves orders, stock and invoices between your store and your accounts.
The short answer
Your small team is left with the problems that need a person, because the AI takes the routine questions and admin.
The services that fit
- 11:20 pmAI for online storesProduct data that AI shopping tools can read, our free Buy in ChatGPT plugin for WooCommerce, and setup specific to your store.
- 9:40 pmWhatsApp and website chatbotAnswers order status, returns, sizing and product questions from your live store data, and hands over to your team.
- 8:05 amStore automationSends cart and back-in-stock reminders and review requests, and keeps orders, stock and invoices in sync between your store, Tally or Zoho, and your sheets.
Pictures are illustrations
What goes wrong in a small online store, and the fix
Problems store owners report, and how they're solved today. Not a client result.
A small online brand answers its own customers, and the same questions about where an order is, returns and fit fill the inbox every day.
Where is my order?
The assistant looks up the order and replies with the tracking link straight away. Warranty claims, late returns and upset customers go to your team, after it has collected the order number and photos.
Will it fit?
Poor fit is the main reason shoppers order two sizes and send one back. The assistant answers from your size chart and measurements, and offers an exchange before a refund when the size is wrong.
Carts left at checkout.
Most people leave over surprise shipping costs, slow delivery or a forced account, so we fix the checkout first. Then shoppers who agreed to messages get one reminder, and WhatsApp charges for each.
Stock and accounts drift apart.
Selling on several channels makes stock counts and payouts disagree. One system holds the stock and updates every channel, payouts post to your accounts, and a quick check before month end catches the rest.
Where to start
Start with order-status and return questions, because they're the repeat questions that fill a small team's inbox. Then add cart recovery and back-office automation.
Price
We quote every project in writing after a free consultation. You'll find the full details on the pricing page.
FAQ
Does it work with Shopify and WooCommerce?
Yes. We can connect both for order status, returns, stock and product questions. For WooCommerce stores, we also publish a free Buy in ChatGPT plugin.
Can it handle returns and refunds?
It can start a return within your written policy, send the return label or pickup details, and update the order. Any refund decision you want a person to make goes to your team with the full chat. It quotes only your written policy, because a business can be held to what its chatbot tells customers.
Can it send cart and back-in-stock reminders on WhatsApp?
Yes, through the official WhatsApp Business Platform, to customers who agreed to receive messages. Meta charges for these messages, and we estimate the cost in your plan.
Will my products show up in ChatGPT?
We prepare your product data so AI shopping tools can read it, and we set up our plugin for WooCommerce stores. How AI shopping works has changed more than once during 2026, so we check what applies to your store before promising anything.
What does this cost?
We quote store AI work, chatbots and automation separately, in writing, after a free consultation.
Next step
Get your free AI planAlso see: the Buy in ChatGPT plugin, document processing for supplier invoices, and SEO and AI visibility.
