1:15 pm · AI voice agents
Illustration
AI voice agents and receptionists
An AI voice agent answers your business phone when you can't.
The short answer
The AI voice agent greets callers, answers common questions, books appointments into your calendar and sends you a summary of every call. It suits clinics, salons, real estate offices and any business that loses customers to missed calls or long hold times.
How it works
We listen to how your calls go.
You tell us the questions callers ask, what you want booked and which calls must reach a person. Call recordings help too, if you have them.
We write the script and set the voice.
The agent learns your services, timings and prices, and how to say your business name and staff names correctly.
We connect your phone and calendar.
Calls forward to the agent at the times you choose, and bookings land in your calendar or booking software.
You call it first.
You and your team test it with hard calls. After launch we review real calls each week and keep making it better.
What you get
Screens are mock-ups
An agent that answers every call, including at lunch, after hours and on holidays
Appointments booked into your calendar, with an SMS or WhatsApp confirmation to the caller
A short written summary of each call, sent to you on WhatsApp or email
Urgent calls transferred to you or a colleague
A recording and transcript of every call, so you can check what was said
Monthly review of calls, with fixes for anything that went wrong
Orders and reservations taken over the phone
The languages your callers speak, with natural voices and correct pronunciation
Call analytics showing what callers ask most, your busy times and missed chances
Security and recording rules set up for your industry
WhatsApp charges a small fee for each confirmation message, so we estimate that cost with you before the agent goes live.
In numbers
- <200msresponse time
- 100+languages with native fluency, so you can serve customers worldwide straight away
- 500+projects completed
- 98%client success rate
- 24/7expert support
The market
- 69%B2B use voice AI
- $14BIndustry market size
- Natural conversations vs IVR frustration94% customer satisfaction vs 67% frustration rate
Success story
Healthcare network
Automates 12,000 calls monthly
A regional healthcare network uses voice AI to schedule appointments across 15 clinics. It handles 12,000+ patient calls a month with 94% accuracy and saves $180,000 a year.
Results
- 12,000+Calls automated monthly
- 94%Booking accuracy
- $180KAnnual cost savings
- 24/7Patient access
Tools we work with
OpenAI's realtime voice models, ElevenLabs and PlayHT for natural voices, Whisper and Deepgram for speech recognition, AWS and Microsoft Azure speech services, Dialogflow CX, Twilio for phone lines, and Retell AI, Vapi and Synthflow as voice agent platforms.
Where it fits
An AI receptionist earns its keep when the phone rings while you're with a customer, like a dentist mid-treatment, a stylist with a client in the chair or an agent on a site visit. A missed call is often a customer who then rings the next business on the list.
It fits clinics and dentists, salons and spas, real estate, restaurants, repair services and any office with one person on the phone. If your customers mostly message you, a WhatsApp and website chatbot is the better first step. Many businesses end up with both, sharing the same answers.
Price
Every voice agent is quoted in writing after a free consultation, with the timeline agreed in the same quote. Call minutes are paid separately. Full details on the pricing page.
FAQ
Will callers know they are talking to an AI?
Yes. We recommend the agent says so at the start of the call, and in some places the law requires it. Most callers care more about getting an answer and a booking than about who picks up.
What happens when a caller asks something the agent can't handle?
It takes a message, tells the caller when they'll hear back and sends you the details straight away. For urgent calls it can transfer to your phone or a colleague's.
Can it speak Hindi or Hinglish?
We agree the languages in the free consultation, after listening to how your callers actually speak. Whatever we agree is tested before launch, including how it pronounces your own service names.
How much does an AI receptionist cost?
Every voice agent is quoted in writing after a free consultation. Call usage comes on top, and it depends on how many minutes the agent talks. Your written quote sets it out for your call volume.
Do I need a new phone number?
Not always. Calls can be forwarded from your existing number to the agent when you're busy, after hours or all the time. Some setups work better with a new number, and we'll explain why if that applies to you.
Can it make outbound calls, like reminders or lead follow-ups?
Yes, within the calling rules of your country. Common uses are appointment reminders, confirming bookings and calling back new leads. We set this up only for people who have agreed to be contacted.
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Pictures are illustrations
Next step
See three things an AI receptionist could take off your hands, each with a reason, then book a free consultation for a written quote.
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